Frequently Asked Questions
Here you'll find answers to all common questions about Rekaz platform features
General Questions
Rekaz is a leading Saudi company founded to provide a complete system for managing bookings, subscriptions, and customers in a professional and easy way. Rekaz is your ideal partner in managing bookings and subscriptions. We provide you with the tools you need to grow your services efficiently through: a comprehensive management system, direct WhatsApp integration, ZATCA-compliant invoicing, and a professionally designed website to showcase your services.
- •A complete system to manage subscriptions and bookings perfectly
- •Easily manage customers and platform users
- •Direct WhatsApp integration to manage marketing campaigns
- •View multiple reports for your business
- •Build a website with professional designs to showcase your services and subscriptions to customers
- •Track your customers' attendance by integrating with access gates or fingerprint devices
- •View new customer bookings and track booking status
- •Automatic booking reminders via SMS and WhatsApp
- •Issue ZATCA-compliant booking invoices
- •View detailed reports on your business performance
- •Easily assign bookings to each of your branches
- •View new customer subscriptions and track subscription status
- •Automatic reminders before a customer's subscription expires via SMS and WhatsApp
- •Issue ZATCA-compliant invoices
- •View detailed reports on your business performance
- •Easily assign subscriptions to each of your branches
Yes, you can combine subscriptions and bookings in one system and one website to make managing your business easier. You can start now for free — sign up with us.
Yes, we currently only support businesses and customers inside Saudi Arabia.
Rekaz offers monthly and yearly plans, and based on your needs you can choose the plan that suits your business. Go to Rekaz plans.
Get Started with Rekaz
Yes, absolutely. Book an online consultation via Google Meet with our sales expert to learn about everything Rekaz offers and how the Rekaz platform helps you manage your project from A to Z Book now.
If you are a company or an establishment, yes, you need a commercial registration. If you are an individual, you only need a freelance certificate.
We serve 11 service industries:
- •Booking management systems
- •Subscription management systems
- •Academies and sports clubs management system
- •Beauty and barber salons management system
- •Nurseries management system
- •Car wash management system
- •Cleaning services management system
- •Restaurant reservations management system
- •Medical complexes management system
- •Law firms management system
- •Consulting firms management system
If your industry is not listed, you can contact us and our team will help you see how Rekaz fits your industry.
Yes, you can add branches in the system and assign bookings and subscriptions to your branches.
Rekaz Features
Yes, you can add your employees and customize permissions for each one.
Yes, you can easily set working hours for your facility as well as for your service providers.
Yes, you can easily connect WhatsApp just by scanning the QR code and start sending your marketing campaigns to your customers.
You can send notifications about booking and subscription status to your customers, such as:
- •Booking notifications (creation, confirmation, cancellation, reminder, post-booking notification)
- •Subscription notifications (subscription confirmation, renewal reminder, expiry reminder)
Yes, you can connect an access gate and fingerprint device for your subscribers if you run a gym, sports fields, or an academy. You can view detailed check-in and check-out reports, and also see how many people are currently in your facility.
Yes, in Rekaz you can view 7 reports, including:
- •Product sales reports
- •Booking sales reports
- •Customer reports
- •Payment reports
- •Service provider reports
- •Cash drawer closing reports
- •Customer attendance reports
Yes, you can track your ad campaigns by integrating with Pixel.
Website
Yes, you can create and design your website with your own brand identity.
Yes, you can create your own domain, and for domain transfers the Rekaz team will help you complete the transfer as quickly as possible.
Payments
We support multiple payment methods through Rekaz Pay, including:
- •Apple Pay
- •Mada
- •Visa
- •Mastercard
We only need your commercial registration if you are a company or establishment, or a freelance certificate if you are an individual. We also need the owner's ID, bank account number, IBAN, and the project name.
Amounts are transferred every three business days.
Yes, you can integrate with Tamara by registering with Tamara and then selecting the Rekaz platform. You will receive an email from Tamara containing the integration details.
Yes, invoices are compliant with the Zakat, Tax and Customs Authority (ZATCA).
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