You follow up on renewals manually
Your team relies on WhatsApp or spreadsheets to identify expiring members and follow-up actions.
Subscription management software for service businesses
Manage subscriptions, renewals, and remaining sessions in one place
Create plans, enroll members, track every subscription and its usage, and connect payments, attendance, communication, and renewals.
- For time-based memberships and session packages
- Payments, invoices, and messages tied to each member
- Works on mobile and desktop
Start with how your business operates
Rekaz fits businesses that sell time-based memberships or session packages
Fit is not determined by company size. It depends on whether you need to connect the subscription to the customer, payment, usage, attendance, and renewal.
Remaining sessions are unclear
Staff and customers need a reliable view of what has been used and what remains.
Start dates differ from payment dates
You sell before opening or before a cohort begins and need to define the subscription start clearly.
You need status and usage control
You need to identify active, paused, and expired subscriptions and connect them to attendance or entry checks.
You operate with branches or multiple staff
You need shared data, clear permissions, and products, branches, and customers in one account.
You want customers to renew themselves
Customers can view plans on your branded site and pay without waiting for a manual reply.
Examples: Academies · Gyms · Nurseries · Pilates and yoga studios · Training centers · Membership businesses
From creating a plan to renewal, every step stays connected to the customer record
This is the daily operational flow your team needs—not a disconnected feature list.
- 01
Create the subscription or package
Define the name, price, duration, branch, start date, and relevant product options.
- 02
Enroll the customer or let them subscribe online
Your team can create it in the dashboard, or the customer can select a plan on your website.
- 03
Collect payment and issue the invoice
Enable suitable payment methods and keep the payment and invoice status tied to the subscription journey.
- 04
Track status and usage
See whether a subscription is active and review the customer and subscription details when needed.
- 05
Validate attendance or entry
Use the entry portal to check validity; physical device integrations require a compatibility review.
- 06
Send follow-up messages
Connect confirmation, reminder, and renewal messages to customer data instead of manual follow-up.
- 07
Review renewals and reports
Review customers, subscriptions, payments, and reports to identify the next action.
Subscription models
First, identify the type of subscription you need to manage
Subscription rules differ. We review them during setup so the platform does not assume a policy that does not fit your business.
Time-based membership
A membership with a defined start date and period, such as monthly, quarterly, or yearly.
For gyms, nurseries, and membership businessesSession or class package
A package tied to a number of sessions or services, with usage tracked according to product setup.
For academies, studios, and training centersA subscription requiring recurring follow-up
Manage expiry, reminders, payment links, and renewal under the enabled plan and settings.
This does not automatically mean charging a saved card without the required approval and payment setupEvery screen answers a specific operating question
We connect Rekaz capabilities to the decision your team needs to make instead of showing generic dashboard images.
Subscription status
Who is active and who is approaching expiry?
Review member information, subscription status, and dates from one place.
Communication
Who needs a reminder or follow-up?
Connect WhatsApp messages to booking and subscription data instead of searching conversations.
Customer website
How can customers subscribe and pay themselves?
Present plans, prices, and details on a website carrying your business name and identity.
Product guides supporting this workflow
Compare operating models, not feature counts
When is Rekaz clearer than the tools you use today?
This comparison explains the job of each alternative. You may continue using some of them alongside Rekaz.
| Decision criterion | WhatsApp + Excel | POS system | Standalone access control | Rekaz |
|---|---|---|---|---|
| Subscription status | Manual updates | Usually records payment | Validates entry | Connected to the customer record |
| Session or usage tracking | Manual calculation | Not its core job | Depends on the device | Part of subscription and customer setup |
| Renewal and communication | Manual messages | Usually outside the sale | Usually unavailable | Data-linked messages and payment links |
| Payment and invoice | Separate tools | Available for sales | Usually unavailable | Connected to the subscription journey |
| Branded subscription website | Unavailable | Not always | Unavailable | Available based on website setup and plan |
| Branches, permissions, reports | Multiple files | Sales-focused | Entry-focused | Managed from one account |
You may still need a specialist accounting system or entry device. We define the boundary of each integration before activation.
A customer story from a subscription business
“Subscription renewal was a major challenge for us: customers subscribed and then forgot to renew. After joining Rekaz, following up on renewals and customers became much easier.”
A
AbdulrahmanOwner, IN Karate Academy
The problem he wanted to solve
Following up with customers approaching renewal instead of relying on memory and scattered messages.
The change he described
Renewal and customer follow-up became easier for the team. We do not attribute a growth or time-saving percentage because no measured result is available.
Clarity before you choose
What should be verified before running subscriptions?
These are not hidden exceptions. They are questions we review so the plan, cost, and operating behavior are clear.
Recurring invoices do not always mean automatic card charging
An invoice or renewal link does not necessarily debit a customer card automatically. Behavior depends on payment setup and available approvals.
Payment provider fees are separate from Rekaz commission
Rekaz does not take a percentage of your sales, but payment or installment providers may apply their own contractual fees.
WhatsApp messaging depends on plan and setup
Message types, templates, balance or cost, and the connection method should be confirmed before activation.
Entry hardware requires compatibility review
The entry portal can validate subscription status. Gates, biometric devices, and connection methods require technical scope review.
Freeze, transfer, and cancellation rules need matching
We review your freeze, extension, transfer, and cancellation policy to confirm what can be enforced automatically and what needs an admin action.
Migration depends on data readiness
Customer data can be imported after reviewing fields, format, volume, data quality, and the setup service scope.
How do you move from your current process to Rekaz?
We do not promise one fixed timeline for every business; timing depends on data, branches, and integrations. The implementation path is clear.
- 1
Review your subscription model
Duration or sessions, start rules, branches, payment, attendance, and renewal policy.
- 2
Configure products and permissions
Set up plans, branches, users, and access according to how the business operates.
- 3
Review the data to migrate
Inspect customer and subscription files and define what can be imported and how it will be validated.
- 4
Train the team and test the customer journey
Test subscription, payment, entry, reminders, and reporting before fully switching.
Direct answers before choosing subscription management software
These questions repeatedly appeared in sales demos with subscription businesses.
Review plans and pricing→Is Rekaz for time-based memberships or session packages?
Subscription products can be set up with a duration, and packages and services can be managed according to product configuration. We review session deduction and usage rules before activation.
Can the start date differ from the payment date?
Rekaz product documentation shows that subscription product setup includes the branch and subscription start date. Test pre-sale and delayed-start scenarios in your configuration.
Can a subscription be paused, resumed, or extended?
Rekaz supports managing subscription status, but freeze behavior, end-date calculation, limits, and fees should be matched to your policy before relying on automation.
What happens at the entry portal when a subscription expires?
The entry portal validates the subscription and displays it as inactive when it is no longer valid. Physical gates and devices require a technical compatibility review.
Can customers subscribe, renew, and pay themselves?
Plans can be displayed on your branded website with enabled payment methods. Renewal and automatic charging depend on the configured flow and payment method.
Can a subscription work across branches?
Rekaz supports branches and products assigned to them. Cross-branch usage rules and employee permissions should be confirmed during setup.
Can customers and subscriptions be migrated from Excel or another system?
Customer data can be imported after reviewing the file. Moving subscription status, dates, and historical usage depends on available fields, data quality, and migration scope.
Does Rekaz take a percentage of subscription sales?
Rekaz does not take a percentage of your sales. Separate fees may still apply for payment providers, messages, devices, or add-ons depending on the plan and contract.
How much does it cost and what may cost extra?
Cost depends on the plan, capabilities, and add-ons. Review the pricing page, then request written confirmation for messaging, payments, devices, and integrations in your setup.
Test your real subscription journey
Create an account, or show us your subscription rules before switching
Start directly, or book a working session to review plans, branches, payments, attendance, and renewals.