Refund Policy

Refund Policy – Rekaz Platform Rekaz undertakes to refund any amount paid for the software or any of its other services within the trial period, which runs for fourteen (14) calendar days from the date the purchase invoice is issued. The customer may request a refund of the amount paid during this period, provided the refund request is submitted before the trial period ends. The refund request is processed and the amount returned within thirty (30) calendar days from the date the refund request is approved.

The customer forfeits the right to a refund if the refund request is not submitted within the trial period.

How to request a refund

To request a refund, please contact customer service through the Rekaz platform, or by email at: contact@rekaz.io

Or by calling: +966557263690 during official business hours.

This refund policy is subject to the subscription terms and conditions the customer agreed to when registering for or subscribing to the service. In the event of any conflict between this refund policy and the subscription terms and conditions, the terms and conditions shall govern and prevail. Please review them for further detail.